Privacy Policy

1. Who We Are

CasinoVox is an independent editorial comparison site. We review and compare licensed UK casino brands, publish informational pages about payments and safer gambling, and may earn commission when a reader uses an affiliate link. We do not provide gambling services, run player accounts, process stakes or manage withdrawals. This privacy policy applies to personal data collected through the website at casinovox.uk.

2. Reading This Notice

This notice explains what data we collect, why we collect it, how long we keep it and what rights you have. It is written for UK visitors, while also recognising that UK GDPR, the Data Protection Act 2018 and related rules may apply. If you need a simpler explanation of any section, contact us and we will try to answer in plain English.

3. Information We Collect

We may collect technical information such as IP address, browser type, device details, approximate location based on IP, pages viewed, referring source, timestamps and consent choices. If you contact us directly, we may also collect your name, email address and the text of your message. We do not intentionally request payment card data, casino login credentials or documents unless there is a clear legal need to review a specific issue.

4. Automatic Collection

When you use the site, our hosting environment and analytics setup may record routine technical information. That helps us keep the site stable, detect obvious abuse, understand whether pages are working and see which content readers actually use. The emphasis is on proportionate website operation, not broad surveillance.

5. Information You Provide

If you email CasinoVox or submit a future contact form, we will receive the details you choose to provide. That usually includes an email address and the content of your enquiry. We use that information to respond, manage complaints, review legal notices and address privacy requests. Please avoid sending sensitive material that is not necessary for the query.

6. Why We Process Data

We use data to operate the website, store age-gate and cookie choices, measure aggregate traffic, detect security issues, improve editorial structure, respond to communications and meet legal obligations. Where affiliate tracking is involved, the purpose is to understand whether a referral originated from CasinoVox so a partner programme can record a qualifying click or action.

7. Lawful Bases

Our lawful bases may include legitimate interests, consent and compliance with legal obligations. Legitimate interests support security, basic analytics, business administration and the operation of an editorial publishing model. Where consent is needed, especially for non-essential storage or similar technologies, we rely on the choice you make through the banner or relevant browser settings.

8. Cookies and Local Storage

CasinoVox uses a limited amount of browser storage. Essential storage supports the age confirmation overlay and remembers cookie consent so the site is usable across pages. Additional detail on storage categories is provided in the cookies policy. You can clear these values through your browser, although that may restore notices when you next visit.

9. Affiliate Links and Third Parties

Some links on CasinoVox lead to third-party casino websites or affiliate platforms. Those destinations may receive referral information or set their own cookies. Their processing is governed by their own policies and terms. Our role is to send a reader onward through a marked link, not to control what the third party does once the visit leaves our domain.

10. Service Providers

We may share limited data with hosting suppliers, analytics tools, security services, email providers and professional advisers where necessary for site operation, troubleshooting, legal compliance or business administration. Such recipients are expected to process information under contractual or professional duties that restrict misuse.

11. International Transfers

Some service providers may process data outside the UK. Where that happens, we seek to use lawful transfer safeguards such as adequacy decisions, the UK International Data Transfer Agreement or recognised contractual clauses. Transfer risk depends on the service involved and the type of data being handled.

12. Retention

We keep personal data only for as long as a valid reason remains. Technical logs are usually retained for a limited period linked to security and diagnosis. Email correspondence may be kept longer if it relates to complaints, abuse prevention, legal obligations or repeated communication history. When data is no longer needed, it is deleted, anonymised or removed from active use.

13. Your Rights

You may have the right to request access, correction, erasure, restriction, objection and, where relevant, portability. You may also withdraw consent where consent is the lawful basis. Rights are not absolute, but CasinoVox takes them seriously and will respond within the period required by law. Requests can be sent to dataprotection@casinovox.uk.

14. Complaints

If you have a concern about privacy, contact us first so we can investigate. You also have the right to complain to the Information Commissioner’s Office if you believe your data has been handled unlawfully. We would prefer the chance to address the issue directly, but that choice remains yours.

15. Age-Restricted Content

CasinoVox is intended for adults aged 18 and over because it covers gambling content. We do not knowingly target children or seek their personal data. If you believe a child has provided information through our site, contact us promptly so we can review the issue and take appropriate action.

16. Security

We use technical and organisational measures appropriate to a small editorial website, including access controls, software updates and host-level safeguards. No internet service is perfectly secure, so we cannot promise absolute protection. We can promise that we try to keep our systems proportionate to the sensitivity of the information we handle.

17. Updates to This Policy

We may revise this policy as the site develops, service providers change or legal requirements move. The latest version will appear on this page. Material changes may also be highlighted elsewhere on CasinoVox when suitable.